Shipping policy

Velin Paris's shipping policy is structured for secure and reliable delivery, offering tiered options starting with Free Standard Shipping typically available for orders exceeding approximately £75 to £100. Standard delivery is estimated to arrive within 3 to 7 working days following a 1-2 day order processing time. For customers needing their items sooner, Velin Paris provides an Express Shipping option for an additional fee, reducing the transit time significantly to just 1-2 working days. It is important to note that personalised items, such as engraved pieces, require an extra business day for preparation. Furthermore, for security purposes, high-value orders (often those exceeding £250) may necessitate a signature upon delivery. Velin Paris concentrates solely on direct delivery, without offering a pick-up service, and does not ship to P.O. Boxes. Their clear return policy permits unused items to be returned within 30 days of purchase for a full refund to the original payment method, excluding the initial shipping charges.